Automate Conversations. Convert More Leads.

Not at all! Our visual drag-and-drop builder is designed for non-technical users. You can create sophisticated chatbots in minutes without writing a single line of code. We also offer API access for developers who want more control.

A conversation is any live chat, ticket, email or social media channel conversation. A visitor, operator or an automated flow may initiate a conversation. Remember that not all conversations are counted as 'Billable conversations' - only those where you respond or proactively engage count toward your monthly limit.

During the free 14-day trial, you can test all Oraxius features and plans and see how to improve customer service and accelerate sales. You don't need to provide your credit card information to access the free trial. At the end of the trial, your account will automatically be downgraded to the Free plan unless you upgrade your subscription to a paid option.

Yes, you can. You can downgrade or upgrade your subscription at any time. Please note that any subscription changes will come into effect at the start of your next billing cycle meaning that you will keep your premium features until the end of the existing cycle.

No. A conversation is only billed as a 'Billable conversation' once you reply using Oraxius or proactively initiate a conversation with your visitor. If you don't respond to a customer conversation – if it's spam or simply a message that doesn't require a reply – the conversation won't count toward your monthly limit.

Don't worry, your chatbot keeps running! We'll notify you when you're approaching your limit. If you exceed it, new leads are queued until you upgrade or the next billing cycle begins. No leads are ever lost.

With any Oraxius plan, you can add Flows templates to your website or manually create as many automated workflows as you want with our drag-and-drop Flows builder. Although your Flows can have an unlimited number of chats, the Free plan limits them to interact with only 100 unique visitors per month. However, you can interact with up to 100,000 visitors per month by purchasing extra quota with the Pro plan.

Flows can be used as a marketing automation tool that converts visitors into paying customers or boosts their order value. They are perfect for answering simple, pre-defined questions, require manual configuration, and are triggered by specific actions. AI Conversations, on the other hand, use artificial intelligence and natural language processing to understand questions and have human-like conversations with customers. The AI learns from your support content and can answer complex questions in a personalized manner. You can use both solutions at the same time to provide exceptional service to your customers.

Yes! Oraxius integrates with 100+ tools including Slack, HubSpot, Salesforce, Zapier, Google Sheets, and many more. Our webhook system also allows custom integrations with any platform.

Yes! You can fully customize colors, fonts, position, avatar, and more to match your brand. Our widget is designed to blend seamlessly with any website design.

We offer multiple support channels: live chat, email, and comprehensive documentation. Pro plan users get priority support with guaranteed response times under 2 hours.